Hosting that holds up on the one weekend that matters.
Australian servers, backups taken through the day, and a number where the person answering can also fix it.
Your traffic is not flat, so your hosting cannot be either.
Most South Coast businesses do not get steady traffic. They get a normal Tuesday and then they get Easter.
Accommodation sites take a year's worth of interest in a fortnight. Restaurants get a month of bookings in four days. Retail gets a school holidays that looks nothing like July. Cheap shared hosting is priced for the Tuesday. It falls over on the fortnight, and the fortnight is where the money is.
Worse, when it does fall over you are typically writing into a form, in a queue, in another time zone, on the day you can least afford it. Our answer is structural rather than reassuring. Sites we look after sit on managed Australian infrastructure, backups run through the day instead of once overnight, and the people responsible for your site are the people who answer the phone.
Included, not sold back to you later.
- Australian data centres, so pages load fast for the local and visiting traffic that actually matters to you.
- Frequent automated backups with restore points through the day. A bad update or a deleted page becomes a rollback rather than a rebuild.
- SSL certificates issued and renewed automatically, so the padlock never lapses because somebody missed a renewal email.
- Updates and security patching handled. An unpatched site is how small business websites get hacked, and cleaning one up costs far more than hosting ever does.
- Support in business hours, with a sensible escalation path when something genuinely urgent lands outside them.
- Business email on your own domain set up alongside the site. Mailboxes, licences and any later migration are looked after on the business IT side. Business IT
Moving a live site feels risky. Done properly it is not.
We move the site, the database and the email, test the lot on our end before anything is switched, and time the changeover for a quiet window so the public never notices.
Your job is forwarding one login email. If you cannot find the logins at all, that is an ordinary Tuesday for us. Domain names
Hosting, minus the fine print.
The questions worth asking any host before you hand them your website.
What does hosting come to?+
It scales with the size of the site, and small business hosting is deliberately not expensive. Backups, SSL, patching and support are in the plan rather than added on. Bigger sites and online stores get quoted on what they actually need instead of squeezed onto a plan that does not fit.
We already pay for hosting but we are not sure what we get.+
Send the invoice through with the domain name and we will tell you what you are actually buying. Sometimes the honest answer is that it is fair and you should stay put. When it is not, at least you will know what the money has been going on.
Will you host a site we had built elsewhere?+
Generally yes, after a quick health check so we know what we are taking on. Anything concerning gets listed before you commit rather than discovered afterwards.
Does the plan cover changes to the site?+
Yes to the routine platform work. Content changes and new features are quoted separately or covered by a support plan, and you can talk through what a job needs before deciding either way.
What happens if the site goes down in the middle of January?+
You ring us and we fix it. The backups are frequent enough that the worst realistic case is losing a few hours rather than a site, and because we host it ourselves nobody is waiting on a third party to answer a ticket.
The other seven, and why one supplier holds all of them.
The rest of what we look after, on the same number and the same invoice.
The quote is free, fixed in writing and yours to sit on. Nobody here will ring you every Tuesday about it.